Terms

Last updated November 3, 2026

About these terms

These terms cover zyntrix.com, the services Zyntrix LLC (College Station, Texas) provides, and Zyntrix Ops, our lead dashboard. By using the site, buying a service, or subscribing to Ops, you agree to them. If a signed proposal or statement of work says something different, the signed document wins for that project.

Each project has a written scope and price before work starts. Changes to scope are agreed in writing before they change the price.
What we build for you under a paid project is yours once it is paid for, as set out in the proposal. Tools, libraries, and know-how we bring to the project, and services we run for you (such as Zyntrix Ops), stay ours; you get the right to use them while you use the service.

Plans renew monthly or yearly until canceled. Each plan includes allowances (for example texts, call minutes, and AI receptionist minutes). Usage past an allowance is billed at the published rates on the next invoice, and we email you at 80% and 100% of each allowance. Add-ons are billed with the plan and prorated when changed.
Prices do not include sales tax. Where tax applies, it is added at checkout and on invoices.
You can cancel any time in billing; the plan runs to the end of the period you paid for. There are no refunds for partial periods unless the law requires them.
When a plan ends or payment fails for good, the workspace becomes view and export only: automations stop and changes are paused. Phone numbers we set up for you are released 30 days after the plan ends, after we email you first. A released number cannot be recovered. Choosing a plan before then keeps everything.
Your data (leads, messages, and the rest of your records) is yours. You can export it at any time, and we delete it when you ask. The Ops software itself is ours and is licensed to you while you subscribe.

You are responsible for having consent to text and call the people you contact through Ops, including prior express consent for automated texts and AI assisted calls, and for honoring opt outs. Ops records consent and STOP replies and holds automated texts to 8 AM to 8 PM, Monday to Saturday, but it cannot know what you agreed with people outside of it.
Do not use Ops for purchased or scraped lists, cold texting, spam, anything illegal, or content that breaks carrier rules (such as cannabis, gambling, or high risk lending).
AI drafts and AI receptionist answers come from the business information you give it. Check what the AI writes before you rely on it; you are responsible for what you send and for the information in your playbook.
Keep your login, API keys, and connected accounts secure, and tell us right away if you think someone else has access.

When you agree to texts on our forms, Zyntrix (and businesses using Ops, on their own forms) may text you about your request, including automated texts and appointment reminders. Message frequency varies. Message and data rates may apply.
Reply STOP at any time to stop texts. Reply HELP for help, or email contact@zyntrix.com. Agreeing to texts is not required to buy anything.
Carriers are not liable for delayed or undelivered messages. See our privacy policy for how we handle your number; we never share texting consent with third parties for their marketing.

We stand behind our work as described in each proposal. Beyond that, the site and services are provided as is, and we do not promise they will be uninterrupted or error free. Ops depends on outside providers (phone carriers, Google, Meta, Stripe, and others) whose outages and rule changes we do not control.
To the extent the law allows, our total liability for any claim is limited to what you paid us in the 12 months before the claim, and neither side is liable for indirect or lost profit damages.

Texas law governs these terms, and disputes go to the courts of Brazos County, Texas.
We may update these terms. For Ops subscribers, we email material changes at least 30 days before they apply.
Questions: contact@zyntrix.com.