Your Techs Fix Cars. AI Handles the Phone.
AI answers service calls, sends vehicle status updates, and follows up for reviews — so your service writers can stop being full-time receptionists.
The Problem Every Auto Shop Knows
Customers call to check if their car is ready, ask about pricing, or schedule service. Your techs shouldn't be answering phones, and your service writer is already swamped.
Most potential customers search for mechanics after hours. Those calls go to voicemail, and almost nobody leaves a message. They just call the next shop on the list.
What AI Handles for Auto Shops
Answer Service Calls 24/7
AI picks up every call, day or night. It handles questions, captures details, and books appointments without pulling your team off the floor.
Vehicle Status Updates
Automatic text notifications when vehicles are ready. No more "is my car done yet?" calls eating up your service writer's time.
Schedule Service Appointments
AI books appointments directly into your calendar based on availability. Customers get instant confirmation texts.
Handle Pricing Questions
Common service pricing inquiries get answered instantly — oil changes, tire rotations, brake pads, and more.
Post-Service Review Requests
Automated review requests sent right after service completion. Shops see 3x more Google reviews in the first month.
Maintenance Reminders
Automated reminders for oil changes, inspections, and scheduled maintenance bring customers back without your team chasing them.
What Auto Shops Typically See with AI
The Reality
Service writers at busy shops spend 10+ hours per week fielding calls about pricing, hours, and vehicle status. Most after-hours calls go to voicemail, and callers rarely leave a message.
How AI Helps
AI handles routine calls, sends automatic vehicle-ready notifications, and follows up for reviews — without pulling anyone off the shop floor.
10+
hours typically saved per week
3x
more reviews with automated requests
24/7
coverage vs. business hours only
Figures based on industry averages for auto repair shops. Individual results vary based on call volume and shop size.
Common Questions from Auto Shops
How does AI phone answering work for auto shops?
AI answers every call to your shop 24/7, handles questions about pricing, hours, and vehicle status, and schedules service appointments directly into your calendar. Your techs stay focused on repairs while every customer gets an immediate response.
Can AI send vehicle status updates to customers?
Yes. AI automatically sends text updates when a vehicle is ready for pickup, reducing the number of "is my car ready?" calls your service writers field every day. Customers appreciate the proactive communication.
How does AI help auto shops get more Google reviews?
AI sends a friendly text after each completed service with a direct link to your Google review page. Customers leave reviews while their satisfaction is fresh — shops using this typically see 3x more monthly reviews.
Ready to Free Up Your Service Writers?
Book a free 30-minute call. We'll look at your phone volume and show you what AI can take off your plate.